Privacy Policy
Purpose
At Sida4 we are committed to ensuring the privacy of your Personal Information in accordance with its obligations under the Privacy Act. The following statement set out:
a. how and why we collect and use your Personal Information; and
b. what controls you have over your Personal Information in our possession.
Definitions
In this policy:
Sida4 or we or us means 4impact Asia Pacific Pty Ltd (ACN 660 335 204, ABN 87 660 335 204) trading as Sida4, and its associated entities as appropriate;
OAIC means the Office of the Australian Information Commissioner;
Personal Information means information about you which personally identifies you or may reasonably be used to personally identify you;
Privacy Act means the Privacy Act 1988 (Cth);
Sensitive Information has the meaning given to that term in the Privacy Act.
Types of Personal Information we collect
We collect and hold various types of Personal Information, including:
a. personal details, including name, contact details and date of birth;
b. information about you included in your employment application or resume, including your education, qualifications and employment history;
c. family contact information where you work for us;
d. financial information, including ABN/ACN, tax file number, billing and payment details;
e. (if applicable) details of your business insurance; and
f. for new residents or migrants, copies of your passport and relevant visa/right to work
Where we solicit Personal Information, we only collect:
a. non-Sensitive Information, if it is reasonably necessary for the services we provide; and
b. sensitive Information, if it is reasonably necessary for or directly related to services we provide and you have consented to its collection, or its collection is permitted or authorised by law.
We may also collect various other types of Personal Information, including Sensitive Information, in the course of conducting our business where it is provided by our clients or other persons without being solicited.
How we collect Personal Information:
We may collect Personal Information about you when:
you access or use our website;
you communicate with our employees or clients;
you deal with us in the course of business;
we solicit it from third parties in the course of our business;
we solicit it from third parties, for example, from your employment referees or interviews where you are applying to work for us;
it is provided by or on behalf of our clients in the course of us providing services to them;
it is provided from publicly available records or public registries that we accessed in the course of providing services to our clients.
If we solicit Personal Information, we will generally solicit it directly from you, unless it is unreasonable or impracticable for us to do so. Where we collect Personal Information about you from a third party without your prior consent, we will take reasonable steps to inform you that we have collected personal information.
Under section 21(2) of the Queensland Private Employment Agents (Code of Conduct) Regulation 2005, Sida4 must collect and store certain information required by the Regulation.
Website
To improve your experience on our website, we may use ‘cookies’: small data files that are served by our platform and stored on your device. These are used by us or third parties for a variety of purposes including to operate and personalise the website. Cookies may be used for recording preferences, conducting internal analytics, conducting research to improve our offering, assisting with marketing and delivering certain website functionality.
You may refuse to accept cookies by selecting the appropriate setting on your internet browser. However, please note that if you do this, you may not be able to use the full functionality of our website.
How we store and protect Personal Information
We may hold Personal Information in physical documents or in electronic form. Physical files are kept securely inside our access controlled premises. Electronic files are only accessible through our secure network.
We take reasonable steps to:
a. ensure that Personal Information we collect is accurate, up-to-date, complete and relevant, other than where it is only collected to provide advice in respect of a particular point in time, in which case we will seek to ensure it is accurate, complete and relevant as at that particular point in time;
b. ensure that Personal Information we use or disclose is accurate, up-to-date, complete and relevant, having regard to the purposes for which Personal Information is used or disclosed;
c. protect Personal Information from misuse, interference and loss, and from unauthorised access, modification or disclosure; and
d. destroy or de-identify Personal Information which we no longer need for the purposes for which it was collected, except where it is necessary to retain it in order to maintain ongoing records for our clients.
We cannot guarantee the security of information transmitted via the internet. As such, transmission of Personal Information via the internet is at your own risk.
Links to third party websites may appear on our website from time to time. Your use of those links is entirely at your own risk and we make no representations or warranties regarding third parties’ privacy practices.
Why we collect, hold, use and disclose Personal Information
We collect, hold, use and disclose Personal Information for various purposes, including:
a. facilitating interactions with you in the course of operating our business;
b. responding to your enquiries and information requests;
c. providing services to our clients if it was validly collected for that purpose;
d. storing information at third-party data centres;
e. updating your Personal Information;
f. complying with our legal obligations;
g. employing staff, including conducting criminal reference checks and other background checks permitted by law; and
h. any other purposes identified at the time of collecting the information.
We may disclose your Personal Information to such persons as is necessary to achieve the above purposes. This will often include disclosure to our related bodies corporate, contractors or other third party service providers.
We may also use or disclose Personal Information for secondary purposes where it would be reasonable to expect us to do so, and that secondary purpose is related (or directly related in the case of Sensitive Information) to the primary purpose for which it was collected.
If we engage third party contractors to perform services for us which involves handling Personal Information, we take reasonable steps to prohibit the contractor from using Personal Information except for the purposes for which it was supplied.
Direct marketing
We may send you direct marketing communications and information about our business and services that we consider may be of interest to you. These communications may be sent via mail, email and through social media platforms. At any time you may opt-out of receiving marketing communications from us by contacting us at the details below or by using opt-out facilities provided in our communications. We do not provide your Personal Information to other organisations for the purposes of their direct marketing.
Overseas disclosure
We may disclose Personal Information to third parties overseas for the purposes for which we collect and use that information. This includes disclosure to a third party provider of recruitment services in the Philippines and to employees of any associated entity or third party provider located in New Zealand for recruitment and finance purposes. Other disclosure is generally limited to third party providers of services such as website hosting, data storage and electronic communications. Any such disclosure will be done in accordance with the Privacy Act.
We will attempt to ensure that persons to whom the disclosed Personal Information relates have comparable rights in relation to that information once disclosed overseas.
How you can access and correct Personal Information
You may contact us to access your Personal Information or to correct inaccurate, out-of-date, incomplete, irrelevant or misleading Personal Information by:
Mail: Sida4. Level 9/410 Queen Street, Brisbane, QLD 4000
Email: connect@sida4.io
Phone: +61 3177 1400
We will respond to those requests within a reasonable period in accordance with our obligations under the Privacy Act. If we refuse a request to access or correct Personal Information, where reasonable, we will provide you our reasons for doing so and information about your ability to complain about such refusal.
Complaints
Complaints about our Privacy Policy or our collection, use, disposal or destruction of your Personal Information should first be directed to us at the details set out above.
We will investigate and attempt to resolve your complaint in accordance with the Privacy Act.
You may contact the OAIC if you are not satisfied with the outcome of this process.
Further information
Please contact us on +61 3177 1400 for more information regarding our Privacy Policy.
More information on the Privacy Act is available on the website of the OAIC at www.oaic.gov.au.
Terms & Conditions
Introduction
1. These Terms set out the terms of use on which you make use of the sida4.io website and all pages (collectively, the Website).
2. Your access to and use of the Website constitutes your agreement to these Terms as at the time of that access or use. If you do not accept these Terms, you must refrain from using the Website. 4impact Asia Pacific Pty Ltd (ACN 660 335 204, ABN 87 660 335 204) trading as Sida4, reserves the right to change these Terms at its discretion without notice. Amendments will be effective immediately upon notification on the Website. Your continued use of the Website following such notification will represent an agreement by you to be bound by the Terms as amended.
3. Use of the information and data contained on the Website is at your sole risk. The information and data on the Website is subject to change without notice.
Intellectual property
4. All intellectual property rights in the Website, including design, text, graphics, video, logos, icons, sound recordings, algorithms and all software relating to the Website belong to or are licensed by us.
5. Subject to the conditions prescribed under the Copyright Act 1968 (Cth) and similar legislation which applies in your location, you may not in any form or by any means copy, adapt, reproduce (other than for the purpose of viewing the Website in your browser), store, modify, distribute, print, upload, display, publish or create derivative works from any part of the Website or commercialise any information obtained from any part of the Website without prior written consent from us or, in the case of any third party material, from the owner of the intellectual property rights in that material.
Linked websites
6. All URL on the Website are linked "as is" and are only used as references. Sida4 does not:
sponsor, endorse nor necessarily approve of any material on sites linked from or to the Website;
make any warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of any material on sites linked from or to the Website;
make any warranties or representations that material on other websites to which the Website is linked does not infringe the intellectual property right of any person anywhere in the world; and
authorise the infringement of any intellectual property rights contained in material in other sites by linking the Website to those other sites.
Warnings
7. You must ensure that your access to the Website is not illegal or prohibited by laws which apply to you.
8. You acknowledge and agree that:
We have compiled the Website on the basis of general information. Changes in circumstances after publication may affect the completeness or accuracy of this information. It is your responsibility to assess and verify the accuracy, completeness and reliability of the information on the Website.
We maintain editorial control over the Website and may alter, amend, suspend or cease the operation of the website at any time.
You must take your own precautions to ensure that the process that you employ for accessing the Website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer or software.
Cookies
9. You acknowledge and agree that:
Sida4 may use “cookies” to identify your computer or device and for other purposes, including to operate and personalise the Website for you; the use of such cookies may result in the collection of personal information about you, which may used in accordance with our privacy policy; and if you delete or refuse to accept cookies via your internet browser, we may not be able to provide you with the full functionality of our website.
Disclaimers
10. Sida4, its agents, officers and employees:
make no representations, express or implied, as to the accuracy of the information and data contained on the Website and all information is made available on an “as is” basis;
make no representations, express or implied, as to the accuracy or usefulness of any translation of the information on the Website or any linked site into another language;
make no representations as to the availability of the Website;
accept no liability for any use of the said information and data or reliance placed on it (including translated information and data);
make no representations, either express or implied, as to the suitability of the said information and data for any particular purpose;
accepts no liability for any interference with or damage to a user's computer, software or data occurring in connection with or relating to the Website or its use or any site linked to the Website.
11. Any information which you transmit to the Website is transmitted at your own risk. If you become aware of any problems with the security of the Website, you must inform us immediately.
12. If you use automatic language translation services in connection with the Website you do so at your own risk.
13. All liability is excluded to the maximum extent permitted by law.
14. To the extent that any rights cannot be excluded (including under schedule 2 of the Competition and Consumer Act 2010 (Cth), then our liability will be limited to, at our election, the re-supply of the services or the payment of the cost of having the services supplied again.
Indemnity
15. You agree to indemnify us for all loss or damage, penalties, fines, expenses and costs arising from or relating to your use of the Website, any information that you provide to us via the Website or any damage that you may cause to the Website. This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy and trade mark infringement.
Governing law and jurisdiction
16. If a dispute arises regarding these Terms, the laws of Queensland, Australia apply. You agree to submit to the non-exclusive jurisdiction of the courts of Queensland, Australia in relation to any dispute.
17. If you access the Website in a jurisdiction other than Queensland, Australia, you are responsible for compliance with the laws of that jurisdiction, to the extent that they apply.